Refund & Return Policy


Ahina LLC — United States


Overview

At Ahina LLC, customer satisfaction is important to us. Our refund and returns policy lasts 30 days. If more than 30 days have passed since your purchase, unfortunately, we cannot offer a full refund or exchange.

To be eligible for a return:

  • Your item must be unused and in the same condition that you received it.

  • It must be in the original packaging.

  • A valid receipt or proof of purchase is required.

Please do not send your purchase back to the manufacturer.


Non-Returnable Items

Certain types of goods are exempt from being returned, including:

  • Perishable goods (e.g., food, flowers)

  • Newspapers or magazines

  • Intimate or sanitary products

  • Hazardous materials

  • Flammable liquids or gases

  • Gift cards

  • Downloadable software products

  • Some personal and health care items

Partial Refunds (if applicable)

Partial refunds may be granted in the following situations:

  • Any book showing obvious signs of use

  • Opened CDs, DVDs, VHS tapes, software, video games, cassette tapes, or vinyl records

  • Any item not in its original condition, damaged, or missing parts not due to our error

  • Items returned more than 30 days after delivery

Refunds (if applicable)

Once we receive and inspect your return, we will notify you via email regarding the approval or rejection of your refund.
If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a few business days.


Late or Missing Refunds

If you haven’t received a refund yet:

  1. Recheck your bank account.

  2. Contact your credit card company — it may take time before your refund is officially posted.

  3. Contact your bank — processing times can vary.
    If you’ve done all of the above and still haven’t received your refund, please contact us at +1 (786) 887-3601. 

Sale Items

Only regular-priced items may be refunded. Sale items are non-refundable.


Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need an exchange for the same item, email us at support@ahinallc.com and send your item to:
Ahina LLC
7901 4th St N, Ste 23920
St. Petersburg, FL 33702
USA



Gifts

If the item was marked as a gift and shipped directly to you, you’ll receive a gift credit equal to the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item was not marked as a gift or was shipped to the gift giver, we will send a refund to the gift giver.


Shipping Returns

To return your product, please send it to:
Ahina LLC
7901 4th St N, Ste 23920
St. Petersburg, FL 33702
USA


You will be responsible for covering your own shipping costs. Shipping costs are non-refundable.
If you receive a refund, the return shipping cost will be deducted from your refund.

For higher-value returns, consider using a trackable shipping service or purchasing shipping insurance. We do not guarantee that we will receive your returned item.


Need Help?

For questions about refunds and returns, contact us at: support@ahinallc.com or call +1 (786) 887-3601